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Support

Our extensive support leads you to success! You can:

  • Send us a technical query
  • Take a look into our FAQ sites
  • Search solutions in detailed support articles

If there are still some unanswered questions, get directly in contact with us!

Developer support

If you are already working on the development of your own application with a full version of our tools, you are eligible for developer support. That means we will provide you with help for the successful realization of your project by email or support hotline for defined times. We will focus on your special application case and we will also provide an analysis of your source code.

Customers without a support contract can get support by using our homepage.

Consulting

Do you have a tricky problem or don't you know how to handle your task? Kithara Software has been developing programming tools for hardware dependent real-time solutions since 1996 and we will use our know-how to help you.

We can help develop the conception of a project to your requirements and will accompany you on every step of your project with our technical knowledge.

If you want to use our know-how, describe your problem here or call us!

Customized solutions

If you want to save effort for your own special development projects, we would like to take care of this. We guarantee you fast, competent and affordable solutions for your projects. Our long experience in the business of software engineering and real-time applications should be enough to convince you.Get in contact with us.

We will work on a customized solution to your requirements. We also give a guarantee for an affordable realization of industrial and real-time applications.

Here you can find information about our customized solutions:

  • Binary compatibility for following operating systems: Windows Vista, Windows XP, 2000, NT, Windows 95/98/Me, Embedded NT/XP
  • Support for the desired programming languages: e.g. C/C++, Delphi, Visual Basic, Java or C#
  • Providing project data for individual developing environments like: Borland C++ Builder, Microsoft Visual C++, Borland Delphi, Microsoft Visual Basic, C#-.NET etc.
  • Desired functions can be brought together in our »Customer Driver« and can also be upgraded for new tasks
  • Driver developing for PCI cards and USB devices, inclusive Plug&Play-Treiber (WDM)
  • Realization of serial communication protocols for industrial applications
  • Real-time applications with real-time timers up to 100 kHz
  • Comfortable installating programs incl. deinstallation and runtime installations
  • Dokumentation in different formats in German or English
  • If necessary, we will provide help in training for application of the developed solution.

Please describe your project here or call us!